Boots Opticians Harlow - Broadwalk
108 reviewsReviews
I was offered a cancellation appointment for my mum to have a hearing test.
Deepa Josef was amazing - gave my mum plenty of time following her initial assessment and was very thorough with explaining the outcome and options / next steps.
Would highly recommend Deepa and the service that she provides. A huge asset to the Boots team.
Good
She told me her name but I forgot
All needs to be improved but most of all the managers attitude towards customers
Conflicting information about what I actually needed according to my prescription seemingly aimed at selling me more. Don’t like the hard sell approach with salesman meeting me before I left my eye test so I could not walk out of the store. Did not discuss all options only suggested most expensive.